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Understanding the process and documents

Payment Statistics

Application Process

 

You have been notified that you have been certified by the Compensation Commissioner for Occupational Diseases (CCOD) for a claimable disease. You probably thinking to yourself: Now what? What process must I follow? Who must I contact?

 

This step by step guide is designed to help you the claimant(s) on the steps to follow and the documents that are required for your claim to be processed at the CCOD.

 

Few things to keep in mind before we start……..

Contact details of the CCOD if you need further assistance

011 356 5600

CCOD Call Centre contact details

0800 701 701

Anti-Corruption Contact Centre to report any corrupt dealings (Toll Free)

This email address is being protected from spambots. You need JavaScript enabled to view it.

Email address of the CCOD

   

Let’s start the process

 

NB: It is recommended that you follow the next steps in order or you may have to go back and forth which could waste your time.

 

Step 1:

Get all the necessary forms that need to be completed (blank application forms available on website). The forms that you will need will be:

1)      GW24/80 – Application form (Please get the appropriate form. There are two forms currently available one for First & Second degree and one for Loss of Earnings). Tip: To identify which form you will need please check the claim certificate issued by the CCOD. If it is a First or Second degree submission it will state so on the claim certificate in all other cases it will be a Loss of Earnings certificate.

2)      GW24/17 – Fingerprints form

3)      V47 – Bank account detail form

 

Step 2 (Complete if Claimant is NOT deceased):

Great you have all the forms needed. Excellent start.

 

Now let’s get going to your bank. What is your objective at the bank today? It is to get the V47 – Bank account detail form completed and signed by yourself and stamped or signed by bank official.

 

Don’t forget to get an account statement to attach to your submission.

 

Step 3:

Awesome one step closer to finalisation. For this step what you will need is a photocopy of your identification document, GW24/80 and GW24/17 forms.

 

Let’s start completing the GW24/80 Application form (Make sure you have the correct form) and GW24/17 Fingerprints form. Fill in all the details on GW24/80 and GW24/17 forms. Once done make your way to the closest police station.

 

Please note that an Officer must see you sign the GW24/80 form and then the Officer must stamp and sign it as well.

 

The Officer will also be responsible for taking your fingerprints (GW24/17). Once he/she takes your fingerprints the Officer must then sign and stamp the GW24/17.

 

To ensure that the fingerprints are taken correctly and does not get rejected by the CCOD. Please ensure that you fingers are well moisturised before going to the police station. Tip: To keep your fingers moiturised, rub Vaseline on your fingertips every day for seven days before visiting you closest police station.

 

Don’t forget to get your photocopy of the Identification Document certified by the Officer.

 

You're half way there!

 

Step 4:

Now you need your Record of Service and Pay Advice.

 

With regards to the Record of Service there are different types of documents that can be provided such as:

1)      TEBA record of service (provided at your local TEBA office) – Must be signed and stamped by the TEBA official. This is the most common source to prove your record of service.

2)      Certificate of Service stamped and signed by the employer.

3)      Official documentation from the employer detailing your employment with them, which should include engagement date, termination date if any and positions occupied during the period of employment.

 

Please note you will only need one of these official documents to prove your record of service.

 

The pay advice depends on the certification type you have been classified as:

1)      For First and Second Degree certifications you will need either:

a.       To submit an old payslip at the time of the finding.

b.      To request the mine to complete page 2 of the First and Second degree GW24/80 form. The form must be signed and stamped by the Mine.

c.       To submit a copy of your earnings per the UIF division of the Department of Labour at the time of the finding. (Click here for the UIF Contact Details)

   

2)      For Loss of Earning certifications you will need:

a.      The mine (where you were working at the time of the finding) must calculate your loss of earnings for the period six months after the finding date. This calculation must be signed and stamped by the Mine as documented on page 2 of the Loss of Earnings GW24/80 form.

 

Tip: It can be troublesome to travel all the way to the Mine. Instead rather get a family member to get an email address or fax number of the Mine and get the response using the latest technology.

 

Step 5 (Complete if Claimant is NOT deceased):

Now you done. You can now submit the application to the CCOD to process your claim.

 

We have a number of points across the country where you can submit your application. Please contact our contact centre to find the closest submission point to you.

 

 

These steps are to be only to be followed if claimant is deceased.

You are the beneficiaries to the estate of the late claimant. So what will you need to do? You will still need to make sure that you have all the forms detailed in Step 1.

 

Tip: Contact the CCOD to see what documents are outstanding before you start getting your documentation in order.

 

Step 6 (Claimant is deceased):

A certified copy of the death certificate must be submitted.

 

A certified letter of authority from the Magistrate Court must be obtained entitling you the beneficiaries the right to any claim lodged with the CCOD. A certified copy of this document must be submitted to the CCOD.

 

If you were married to the deceased please provide us with a marriage certificate or any other proof.

 

Step 7 (Claimant is deceased):

We need to know who to pay instead of the late claimant.

 

For each beneficiary they need to goto their respective banks with the V47.

 

The objective is to get the V47 – Bank account detail form completed and signed by yourself and stamped and signed by the bank official.

 

Don’t forget to get an account statement to attach to the submission.

 

Step 8 (Claimant is deceased):

For this step each beneficiary will need is a photocopy of your identification document and GW24/17 form. A single GW24/80 form is required.

 

Let’s start completing the GW24/80 Application form (Make sure you have the correct form) and GW24/17 Fingerprints form. Fill in all the details on GW24/80 and GW24/17 forms. Once done make your way to the closest police station.

 

Tip: A single GW24/80 application form is needed and one of the beneficiaries can sign it off in front of an Officer.

 

Please note that an Officer must see you sign the GW24/80 form and then the Officer must stamp and sign it as well.

 

The Officer will also be responsible for taking your fingerprints (GW24/17). Once he/she takes your fingerprints the Officer must then sign and stamp the GW24/17.

 

To ensure that the fingerprints are taken correctly and does not get rejected by the CCOD. Please ensure that you fingers are well moisturised before going to the police station. Tip: To keep your fingers moiturised, rub Vaseline on your fingertips every day for seven days before visiting you closest police station.

 

Don’t forget to get the photocopy of the Identification Document certified by the Officer.

 

Step 9 (Claimant is deceased):

One of the beneficiaries must obtain a Record of Service and Pay advice for the deceased claimant. Please refer to Step 4.

 

Step 10 (Claimant is deceased):

Now you are all done. You can now submit the application to the CCOD to process the claim.

 

We have a number of points across the country where you can submit your application. Please contact our contact centre to find the closest submission point to you.

 

  

Well done you have completed your application!

If you are still unsure please refer to the examples provided.

OUR CONTACT DETAILS

Please give us a call or drop us an emails and our team will contact you and assist you through your application process.

011 356 5600

CCOD Call Centre contact details

0800 701 701

Anti-Corruption Contact Centre to report any corrupt dealings (Toll Free)

infoccod@health.gov.za

Email address of the CCOD

Certification Statistics

Benefit Medical Examination

Benefit Medical Examinations (BME) can be taken every two years and are FREE of charge at selected service providers. Please contact our call centre on 011 356 5600 to find the closest service provider.

To report any corrupt behaviour by our service providers please contact our Toll Free Anti-Corruption Line on 0800 701 701.