Notice: Undefined property: YjsgCheckBrowser::$Name in /usr/local/www/apache22/data/health/templates/youedition/yjsgcore/yjsg_core.php on line 338

Notice: Undefined property: YjsgCheckBrowser::$Name in /usr/local/www/apache22/data/health/templates/youedition/yjsgcore/yjsg_core.php on line 341

Notice: Undefined property: YjsgCheckBrowser::$Name in /usr/local/www/apache22/data/health/templates/youedition/yjsgcore/yjsg_head.php on line 213
Department Of Health



Why NurseConnect

  • Improve the nurses' maternal and newborn clinical knowledge,
  • Improve the quality of care delivered by nurses within health facilities,
  • Provide the clinical staff with professional and psycho-social support ,
  • Improve the clinical knowledge of nurses and their adherence to protocols.


How it works

  1. Registration: Using a simple USSD menu, a midwife or nurse is asked to provide a few pieces of information, including her facility code, in order to sign up to receive free weekly messages.
  2. Messaging: Once registered, every nurse or midwife working in maternal health, child health or family planning in public health facilities will receive free weekly SMS messages relating to maternal & child health & family planning.
  3. Mobile Website: Nurses can also access a mobile website with a longer form version of the SMS content set, as well as additional learning resources. These resources include a mix of articles and interactive learning resources sourced from existing content repositories.



momConnect Read More



The MomConnect technical solution is made up seven linked elements which provides important information to pregnant women, mothers and health care workers and produce strategic information for Maternal and Child Health programmes. These elements are:


  1. Subscription - Pregnant women are able to subscribe to a messaging service which gives them useful information and encourage them to register their pregnancy at the Ante Natal Clinic. To this they dial a free USSD number and their details will be held in a subscription database.
  2. Registration - Women attending the Ante Natal Clinic are registered on a central database using a similar USSD Number to the subscription method. More information will be collected to identify the facility, allow stage based messages to be sent and improve future interoperability. Health care workers at the facility will assist women with registration. 
  3. Messaging - A number of messages have been developed through consultations between The Department of Health, Health Experts and other organisations with maternal and child health expertise. Messages include antenatal care and accessing care in labour, Diet and Nutrition, Non-pregnancy related Infections, Hypertension, New-born care, Breastfeeding and Immunisation. The messages are tailored to when a women registers, for example a women registering at 19 weeks will receive a different scheduled than a woman registering at 34 weeks. All messages are translated into the 11 South African official languages.  
  4. Service Rating - The day after registering at the clinic a pregnant woman is prompted to fill in a survey on their phones by dialling a free USSD number. The information is used to identify how services may be improved.
  5. Compliments and Complaints - Pregnant women, who are registered on the service, are be able to send a complaint or compliment via SMS. These messages are sent through to the districts to be used as strategic information. 


 How momconnect works




How To Register:

  1. Ask someone at a public health care facility to confirm that you are pregnant.
  2. Dial *134*550# from your cellphone to register.
  3. Answer a few simple questions about your pregnancy.
  4. You will then be registered – welcome to the family!
  5. Pregnancy is registered in the national database.
  6. User receives weekly SMS messages to inform them of their pregnancy and baby health (up to when the child is one-year-old)


How to opt-out of MomConnect:

Simply dial *134*550*1# from the cellphone you used to register and tell us why you don’t want to receive the messages anymore so we can support you further and improve our service.



Reducing Barriers





What is MomConnect

MomConnect is a South African National Department of Health initiative which aims to support maternal health through the use of cell phone based technologies integrated into maternal and child health services. The services are free to the user, and messages are available in all our 11 official languages. MomConnect is voluntary and the pregnant woman can opt out at any time.


The overall objectives of this initiative are: 

•To introduce a mechanism for registering electronically all pregnancies in the public health system as early as possible,

•To send targeted health promotion messages to pregnant women to improve their health and that of their infants,

•To provide pregnant women with an interactive mechanism to feedback on the service they have received.



Why MomConnect


•Large number of maternal and child deaths could be avoided if some basic interventions are implemented.

•Some factors like breastfeeding are linked to the patient (demand side) and need change in behaviour.

•Other factors are linked to facilities and need improvement in the supply side and linked to health service improvement.

•MomConnect is well-placed to address some of these demand and supply side problems.


Why mHealth and cellphones


•A number of pilot projects in several countries have successfully used cellphone technology as a tool to improve interventions which have shown improvements Mother and Child Health outcomes.

•In South Africa most people including pregnant woman have either personal cellphones or have access to cellphone.

• The appropriate use of cellphone technology has the potential to accelerate interventions of proven value.



What is NurseConnect?

NurseConnect, an extension of MomConnect, is a project that has been initiated by the National Department of Health to support nurses and midwives in their daily work. NurseConnect uses mobile technology to support nurses and midwives working in maternal health, child health and family planning across South Africa. NurseConnect offers nurses and midwives access to targeted support messages, advice and in-depth information and advice on maternal and child health. 


Read more on NurseConnect